Stakeholder Management

Once you have an initial version of your stakeholder mapping done, translate it into a stakeholder management document. Here, you can define more specific approaches for the engagement of each stakeholder. We suggest including the following:

• Stakeholder contact person - make sure to identify a specific person within the stakeholder organisation who will be your contact.

• Motivation - what drives their engagement in the Living Lab?

• Roles - what they contribute and what roles they can take on in the Living Lab;

• Who is responsible for communicating with them? In most cases, this will be the Community Manager.

• Participatory approaches - activities that they will be part of in the Living Lab process;

• Communication tracker - keeping a track record of communication with this stakeholder and activities they took part in.